Last updated: July 6, 2026. SKBHOSTING respects your privacy and is committed to protecting your personal data.
We collect: account information (name, email, phone), billing information (payment details), usage data (IP address, browser, pages visited), and service data (hosting files, databases). We do not collect sensitive personal information unless required for service delivery.
We use your information to: provide and maintain our services, process payments, send service notifications, provide customer support, improve our platform, and comply with legal obligations. We do not sell your data to third parties.
We implement SSL encryption, two-factor authentication, access controls, and regular security audits to protect your data. Payment information is processed by PCI-DSS compliant payment processors.
We retain your data for as long as your account is active. After account deletion, we retain billing records for 7 years as required by Nigerian tax law. Server logs are retained for 90 days.
We use trusted third-party services including: Paystack and Flutterwave (payments), Truehost (domain registration), Cloudflare (CDN/DDoS), and Google Analytics (anonymous analytics). These services have their own privacy policies.
Under the Nigerian Data Protection Regulation (NDPR), you have the right to: access your data, correct inaccurate data, request deletion of your data, object to data processing, and data portability. Contact privacy@skbhosting.com to exercise these rights.
We use essential cookies for authentication, preference cookies for your settings, and analytics cookies to improve our service. You can control cookies through your browser settings. See our Cookie Policy for details.
For privacy inquiries: privacy@skbhosting.com | SKBHOSTING, Lagos, Nigeria. Our Data Protection Officer can be reached at dpo@skbhosting.com.